texasteacher
03-05-2010, 01:57 PM
Recently I used Orbitz to book a hotel room, total cost was $89.43 for a Hyatt hotel, not a bad deal, or so I thought. The hotel accidently billed me for a night, which they refunded immediately. The problem is that they only charged me $73.20, a difference of $16.23. For the 2 nights, it was over $30.00.When I pointed this out to Orbitz and asked for a refund of the price difference, they politely told me that it was beyond 24 hours since I booked the room, I didn't deserve a refund, and basically I was out of luck. But, they would give me a voucher for $15.00 off my next booking. Needless to say, I politely told them where to put their voucher.
I'm not saying don't use Orbitz, or any other finder system, but if you do, research the prices before you book the room. I won't be using Orbitz in the future, but that's my choice.
Rosanne
I'm not saying don't use Orbitz, or any other finder system, but if you do, research the prices before you book the room. I won't be using Orbitz in the future, but that's my choice.
Rosanne